How’s your In-store Events and
Promotions Calendar looking these days?
You do have one, don’t you? You need to run one MAJOR and two to three MINOR
in-store events and/or promotions each and every month of the year.
A well done in-store event does more than just sell product, it
attracts customers because there’s something different and unique and fun going
on at your store. Events generate so much more than
short term excitement, they create a lasting impression, and – this is important
– an emotional connection with customers. This connection alone gives customers
a reason to return. Short on ideas? Here are 25 events from creative retailers you can use in your own
store:
1. “World’s
Greatest Shopping Night”. Choose one night a week to stay open two hours late. Offer hot cider, cookies,
and free gift wrapping.
2. School Fundraiser Night. Designate a specific day/night when customers can come in and shop. If they
mention that specific school, you’ll donate 20% of the net proceeds to the
school.
3. “Shop
Hop”. From Wednesday
through Sunday, each participating store offers make & takes and giveaways
(often acquired through sales reps). The customers enjoy the camaraderie of
other shoppers on the “hop”, and participating store owners enjoyed four times
their usual sales, and finding new customers.
4. Home
school classes. Offer a
home school class once a month, for ages 6 and up. If you get the kids’
attention, you get Mom & Dad’s attention, and that can lead to sales.
5. “Pamper
Yourself” Day. Invite
a local massage therapist to come in for short neck massages. Offer an
altered/art journal class for customers to document their New Year’s
Resolutions. Demo a specific line of new products.
6. “Wild
& Wacky Wednesdays”. Determine your lowest sales/traffic day and do a promotion that will encourage
people to come in. One retailer started sending out email blasts on her slowest
sales day, and invited customers to come in for “Wild Wacky Wednesdays”. She began by offering a quick make & take project and a tasty treat. Now customers
look forward to Wednesdays where they might eat watermelon while making a card.
7. Monthly
Scrapper’s Challenge. Create kits incorporating slow-moving product, and charge $5 for the kit.
Participants must create a project using some of everything in the kit. They
submit the projects to the store, and peer judging/voting lasts for two weeks.
Winner receives a prize (product, store credit, a free class, etc.).
8. Mothers’
Day Out program. Do this two Fridays a month from 10:00 AM until 1:00 PM. The first 1½-hour is a
class; the 2nd 1½ hour is a crop. Offer a 10% discount on items purchased that
day.
9. Scrap
& Stamp Sessions. If your store suffers from low class attendance, offer a “Scrap & Stamp”
session twice a month. One retailer described a technique-based, drop-in
card-making series that she holds two Sundays a month. Customers can learn a
new technique and make one card
for $2.00.
10. Classroom
page kits. Make
up page kits for classroom use (include an in-store coupon!) for school
teachers can use the kits in their classrooms. The kids take the coupons home
to their parents.
11. “The
Boss Is Gone” Sale. Whenever you go to a trade show or on vacation, send out an e-mail blast from the staff proclaiming the store is having a “The Boss Is
Gone Sale", as in “Mary’s gone to CHA, so we're putting everything on sale!”.
12. Community
School Classes – Open up your classroom to school teachers during the summer months to host classes. Don’t charge a room rental fee – just enjoy the additional revenue
from their students.
13. Create
card care packages to send to troops stationed overseas. One retailer packages two kits
together with a glue stick and a pen. The kits are $5.00 if the customer donates the cards to the care packages, or $8.00 if they want to keep the
cards.
14. Develop
a “community partners” network. Seek relationships with other business owners. Determine whose customers scrapbook,
craft, or just might be interested in getting creative, and ask if you can deliver
informational seminars to their customers. Target businesses might include
travel agencies, sports clubs, MOPs (Mothers of Preschoolers), the local
Chamber of Commerce.
15. Summer
Solstice Sale. Starting
at sunrise the day of the Solstice, offer discounts that decrease hourly, i.e.
40% off at sunrise, 30% off from 6:00 -7:00 AM, 20% off from 7:00 -8:00 AM, 10%
off from 8:00 -9:00 AM, etc.
16. Early
store opening for working women. Open an hour early one day a week so working women have a chance to shop before
work. Partner with a local bakery to bring in pastries. (Remember our motto: FOOD IS GOOD!)
17. Join a
local networking group, and create
cross-promotions with
other members. Realtors like to give handmade items and scrapbooks as gifts for new home
owners; funeral home owners may be interested in a simple scrapbooking kit to
give to mourners.
18. Teen
Crop Night. Display layout examples featuring teen interests and activities. Have a teen do
a demo or make & take. Order pizza and stock plenty of soda!
19. “Lunch Break
Make & Take” that's targeted to working women. Hold it from 11:00 AM – 1:00 PM, twice a month, free of charge. This event
proved so successful for one retailer that she also added, “Stop-in Saturday Make
& Take” with longer hours.
20. Kids
Scrapbook Club/Camp. Children ages 8-14, come to play Monday through Friday from 9:00 AM -12:00 PM. Cost is $150 for the whole week. Kids create an “All About Me” album as the project. This idea proved so successful for one
retailer she’s held six sessions of the club, plus Thanksgiving and Christmas
sessions!
21. Annual
Scavenger Hunt. Hide
very specific items around your store, such as a photo of your mother. Give
customers a list of all the hidden items to find and check off. This encourages
them to walk through your entire store, getting familiar with all the products
you offer. The customer who finds the most items wins a basket of goodies.
22. Trade
Show Recap Night. Discuss/describe various new products you saw (and ordered!). Share photos and potential projects. Give customers a
preview of what will be coming in (and when). Raffle off goodies you picked up at the show, or use them as door prizes. Offer discount coupons to customers who bring a friend.
23. In-store
Craft Fair. Host
a craft fair in your store, featuring local artisans from area (non-competing)
guilds, like quilting and pottery. Each artisan gets one classroom table to
showcase her wares. They can advertise their participation in community
publications, like church bulletins and neighborhood newsletters. Each vendor can
make an in-store display to create buzz/interest before the event.
24. Frequent
Shopper Program. For every $100 spent, the customer gets a free class. One retailer calls her
program the “S.M.I.L.E. Card”, which stands for “Scrapping Makes Ideas Look
Exciting”.
25. Crafters Yard
Sale. Customers
can “sell” their gently used product/supplies in your classroom for store
credit.
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